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ERP-Adoption Within SME—Challenging the Existing Body of Knowledge with a Recent Case

In: Multidimensional Views on Enterprise Information Systems

Author

Listed:
  • Frederik Kramer

    (Otto-von-Guericke-University)

  • Thomas Rehn

    (initOS GmbH & Co. KG)

  • Markus Schneider

    (initOS GmbH & Co. KG)

  • Klaus Turowski

    (Otto-von-Guericke-University)

Abstract

This paper analyses and harmonizes the existing body of literature concerning enterprise resource planning system (ERP) adoption in small and medium-sized enterprises (SME). It conducts a single case study focused on challenging existing knowledge in a the rather scarce field of scientific research. We found the importance of success factors such as the “project champion”, proper “project/change management” and “strong partnership” as well as risk such as “inadequate training and instruction” or “low key-user involvement” supported. Additionally our case further unveiled additional previously not mentioned success factors/risk, such as the “flexibility” provided by Open Source Software, “poorly specified legacy applications and interfaces” and “inadequate user acceptance and end-to-end testing”

Suggested Citation

  • Frederik Kramer & Thomas Rehn & Markus Schneider & Klaus Turowski, 2016. "ERP-Adoption Within SME—Challenging the Existing Body of Knowledge with a Recent Case," Lecture Notes in Information Systems and Organization, in: Felix Piazolo & Michael Felderer (ed.), Multidimensional Views on Enterprise Information Systems, edition 1, pages 41-54, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-27043-2_4
    DOI: 10.1007/978-3-319-27043-2_4
    as

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