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Processes of Technological Change in Healthcare Organisations: An Analysis of Coordination and Effectiveness

In: Information Systems, Management, Organization and Control

Author

Listed:
  • Marcello Martinez

    (Second University of Naples)

  • Gianluigi Mangia

    (University of Naples Federico II)

  • Caterina Galdiero

    (Second University of Naples)

  • Isabella Bonacci

    (University of Naples Federico II)

  • Mariavittoria Cicellin

    (University of Naples Federico II)

  • Marialaura Toraldo

    (University of Naples Federico II)

Abstract

The main goal of the paper is to explore the importance of the complementarities between ICT and organizational change in order to plan new organizational forms. In particular, the paper analyzes whether and how technology can be an important instrument of coordination for healthcare organizations. Results from our empirical research indicate that ICT solutions and initiatives play a significant role in improved information management and therefore re-engineering of business processes. We show how traditional organizational models and coordination are no longer consistent and sufficient in turbulent environments such as that of the Italian health. ICT provides new ways of coordination and control. So the traditional coordination mechanisms are scaled or enhanced with the use of ICT.

Suggested Citation

  • Marcello Martinez & Gianluigi Mangia & Caterina Galdiero & Isabella Bonacci & Mariavittoria Cicellin & Marialaura Toraldo, 2014. "Processes of Technological Change in Healthcare Organisations: An Analysis of Coordination and Effectiveness," Lecture Notes in Information Systems and Organization, in: Daniela Baglieri & Concetta Metallo & Cecilia Rossignoli & Mario Pezzillo Iacono (ed.), Information Systems, Management, Organization and Control, edition 127, pages 205-216, Springer.
    • Handle: RePEc:spr:lnichp:978-3-319-07905-9_14
    DOI: 10.1007/978-3-319-07905-9_14
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