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Fostering Inclusivity—Towards Principles for Inclusive Information Systems Design

In: Shaping the Digital Future Through Innovation and Practice

Author

Listed:
  • Naveen Vimalan

    (Leuphana University Lüneburg)

  • Markus P. Zimmer

    (Leuphana University Lüneburg)

  • Paul Drews

    (Leuphana University Lüneburg)

Abstract

Social inclusion of impaired individuals through information systems (IS) design is pivotal yet challenging. Current IS designs and designers often prioritize functionality, neglecting critical societal and structural aspects. Existing inclusive design approaches fall short in fully addressing the multifaceted challenges faced by impaired individuals, resulting in a lack of clear guidance for creating truly inclusive IS. To address this gap, we conducted a systematic literature review, unveiling six inclusive design principles. These principles integrate insights from various disability models and span different inclusive design approaches. They offer guidance in crafting IS that meet the diverse needs and abilities of impaired individuals while addressing societal and structural barriers, ultimately fostering greater inclusivity of IS designs.

Suggested Citation

  • Naveen Vimalan & Markus P. Zimmer & Paul Drews, 2026. "Fostering Inclusivity—Towards Principles for Inclusive Information Systems Design," Lecture Notes in Information Systems and Organization, in: Christoph M. Flath & Gunther Gust & Frédéric Thiesse & Axel Winkelmann (ed.), Shaping the Digital Future Through Innovation and Practice, pages 239-255, Springer.
    • Handle: RePEc:spr:lnichp:978-3-032-08489-7_17
    DOI: 10.1007/978-3-032-08489-7_17
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