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Understanding the Adoption of Mobile Health Applications: Insights from User Tests with Older Adults

In: People, Society, and Ethical Challenges of Information Systems

Author

Listed:
  • Kirsten Hannah Seerig

    (Neu-Ulm University of Applied Sciences, Institute for Digital Innovation)

  • Kathrin Kim

    (Neu-Ulm University of Applied Sciences, Institute for Digital Innovation)

  • Heiko Gewald

    (Neu-Ulm University of Applied Sciences, Institute for Digital Innovation)

Abstract

With the digitalization of healthcare and the wide distribution of smartphones, mobile health applications are increasingly established in medical care. Older adults, especially those affected by chronic conditions, can benefit from these applications but use them comparatively rarely. Studies on their adoption behavior are scarce. Through user tests, this study examines older adults’ adoption behavior when using a mobile health application prototype. The Senior Technology Acceptance Model serves as an expandable theoretical framework. Preliminary results reveal that, alongside prior technical experience, self-perception has the most decisive influence on actual usage behavior. Physicians play a crucial role in the adoption of mobile health applications, as they are trusted to assess their utility and necessity but are barely considered in technology acceptance models. Further research is required to substantiate these findings.

Suggested Citation

  • Kirsten Hannah Seerig & Kathrin Kim & Heiko Gewald, 2026. "Understanding the Adoption of Mobile Health Applications: Insights from User Tests with Older Adults," Lecture Notes in Information Systems and Organization, in: Christoph M. Flath & Gunther Gust & Frédéric Thiesse & Axel Winkelmann (ed.), People, Society, and Ethical Challenges of Information Systems, pages 473-480, Springer.
    • Handle: RePEc:spr:lnichp:978-3-032-08486-6_32
    DOI: 10.1007/978-3-032-08486-6_32
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