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Learning While Earning? A Literature Review and Case Study on Learning Opportunities in Crowdwork

In: People, Society, and Ethical Challenges of Information Systems

Author

Listed:
  • Carolin Stein

    (FZI Research Center for Information Technology
    KIT Karlsruhe Institute of Technology)

  • Anna Soßdorf

    (FZI Research Center for Information Technology)

  • Osman Kivanc Kirikci

    (KIT Karlsruhe Institute of Technology)

  • Jonas Fegert

    (FZI Research Center for Information Technology
    KIT Karlsruhe Institute of Technology)

Abstract

Crowdsourcing has emerged as a pivotal force driving innovation and problem-solving in today’s digital landscape. Yet, to sustain this momentum and meet the dynamic demands of the labor market, prioritizing learning opportunities within crowdsourcing is imperative. Current platforms face criticism for neglecting skill development, leaving it primarily the workers’ responsibility. This article delves into how crowdsourcing platforms can enhance support for workers’ learning. Through a structured literature review, we synthesize learning approaches within crowdwork literature in a conceptual mapping. We then practically apply theoretical findings to the successful platform “Kaggle”, examining how the platform supports data literacy learning. Through our investigations, we offer both theoretical insights and practical observations, aiming to catalyze further exploration and enhancement of learning opportunities within crowdwork.

Suggested Citation

  • Carolin Stein & Anna Soßdorf & Osman Kivanc Kirikci & Jonas Fegert, 2026. "Learning While Earning? A Literature Review and Case Study on Learning Opportunities in Crowdwork," Lecture Notes in Information Systems and Organization, in: Christoph M. Flath & Gunther Gust & Frédéric Thiesse & Axel Winkelmann (ed.), People, Society, and Ethical Challenges of Information Systems, pages 333-348, Springer.
    • Handle: RePEc:spr:lnichp:978-3-032-08486-6_23
    DOI: 10.1007/978-3-032-08486-6_23
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