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Barriers Along the Digital Social Innovation Process: A Structured Literature Review

Author

Listed:
  • Christoph Buck

    (University of Applied Sciences Augsburg
    Queensland University of Technology
    University of Bayreuth
    Branch Business & Information Systems Engineering of the Fraunhofer FIT)

  • Laura Kempf

    (University of Bayreuth
    Branch Business & Information Systems Engineering of the Fraunhofer FIT)

  • Katharina Kneissel

    (University of Bayreuth
    Technical University of Munich)

  • Anna Krombacher

    (University of Bayreuth
    Branch Business & Information Systems Engineering of the Fraunhofer FIT)

Abstract

Digital social innovation (DSI) is an emerging phenomenon drawing knowledge from digital innovation (DI) and social innovation (SI), offering opportunities to contribute to societal change by leveraging the potential of digital technologies. Although DSI has evoked increasing interest, research and practice are far from realising its full potential as many barriers arise along the DSI process. Thus, holistic insights into DSI process and its barriers are essential. Therefore, we identify barriers along the DSI process through a structured literature review considering DI, SI, and DSI literature. As a result, we identified 28 barriers and classified them into the DSI barrier framework. The DSI barrier framework builds on the DI framework of Kohli and Melville (2019) and extends it by including the societal environment. We thus shed light on the DSI process and provide holistic insights into the barriers along the DSI process.

Suggested Citation

  • Christoph Buck & Laura Kempf & Katharina Kneissel & Anna Krombacher, 2025. "Barriers Along the Digital Social Innovation Process: A Structured Literature Review," Lecture Notes in Information Systems and Organization,, Springer.
    • Handle: RePEc:spr:lnichp:978-3-031-80119-8_8
    DOI: 10.1007/978-3-031-80119-8_8
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