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Designing Gaze-Adaptive Visualizations of Mutual Gaze for Video Meetings

In: Information Systems and Neuroscience

Author

Listed:
  • Tom Frank Reuscher

    (Karlsruhe Institute of Technology (KIT))

  • Julia Seitz

    (Karlsruhe Institute of Technology (KIT))

  • Anke Greif-Winzrieth

    (Karlsruhe Institute of Technology (KIT))

  • Moritz Langner

    (Karlsruhe Institute of Technology (KIT))

  • Konstantin Soballa

    (Karlsruhe Institute of Technology (KIT))

  • Alexander Maedche

    (Karlsruhe Institute of Technology (KIT))

  • Petra Nieken

    (Karlsruhe Institute of Technology (KIT))

Abstract

Eye contact is an essential non-verbal cue in human communication. Due to the absence of gaze information in video meetings, however, team members are not able to perceive and anticipate eye contact in this remote setting. To solve this problem, we explore how episodes of mutual gaze can be visualized in video meeting systems using eye tracking technology and report preliminary findings by conducting the first cycle of a design science research project. The preliminary results of our study indicate that gaze-adaptive visualization of mutual gaze increases trust between remote team members in video meetings. However, participants also indicated that the visualization might be distracting. Future studies should therefore investigate the effect on team performance more closely.

Suggested Citation

  • Tom Frank Reuscher & Julia Seitz & Anke Greif-Winzrieth & Moritz Langner & Konstantin Soballa & Alexander Maedche & Petra Nieken, 2025. "Designing Gaze-Adaptive Visualizations of Mutual Gaze for Video Meetings," Lecture Notes in Information Systems and Organization, in: Fred D. Davis & René Riedl & Jan vom Brocke & Pierre-Majorique Léger & Adriane B. Randolph & Gernot (ed.), Information Systems and Neuroscience, pages 247-255, Springer.
    • Handle: RePEc:spr:lnichp:978-3-031-71385-9_21
    DOI: 10.1007/978-3-031-71385-9_21
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