IDEAS home Printed from https://ideas.repec.org/h/spr/lnichp/978-3-031-15770-7_16.html
   My bibliography  Save this book chapter

Digital Bridge or Tradeoff: Telehealth Adoption and Healthcare Service Quality. A Scoping Review

In: Sustainable Digital Transformation

Author

Listed:
  • Layal N. Mohtar

    (Higher Institute of Public Health, USJ)

  • Nabil Georges Badr

    (Higher Institute of Public Health, USJ)

Abstract

As the pressing need to expand the delivery of healthcare has surpassed the traditional limits of implementation, the substantial burden of the COVID-19 pandemic has placed the provision of healthcare services under duress. We explore the outcomes associated with the implementation of telehealth technology in healthcare ecosystems, we are mindful of the challenge in bridging the gap between the potential for extending healthcare technology to overcome the disruption in the provision of health services and the possible effect on the quality of healthcare services. This paper aims to learn from the literature on the impact of Telehealth diffusion on the delivery of quality care. We develop a scoping review and evaluate the outcome through the lens of the six aims of improvement of healthcare quality. We synthesize the literature around managing the disruption, identifying the risks of unintended consequences and factors affecting adoption. We also offer learnings and call to action.

Suggested Citation

  • Layal N. Mohtar & Nabil Georges Badr, 2023. "Digital Bridge or Tradeoff: Telehealth Adoption and Healthcare Service Quality. A Scoping Review," Lecture Notes in Information Systems and Organization, in: Stefano Za & Robert Winter & Alessandra Lazazzara (ed.), Sustainable Digital Transformation, pages 253-268, Springer.
    • Handle: RePEc:spr:lnichp:978-3-031-15770-7_16
    DOI: 10.1007/978-3-031-15770-7_16
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:lnichp:978-3-031-15770-7_16. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.