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How Distributed Ledger Technology Can Influence Trust Improving Data Sharing in Collaborative Networks

In: Exploring Innovation in a Digital World

Author

Listed:
  • Ronald den Heuvel

    (Open University of the Netherlands)

  • Rogier Wetering

    (Open University of the Netherlands)

  • Olaf Kruidhof

    (EUROPOL)

  • Rik Bos

    (Open University of the Netherlands)

  • Jos Trienekens

    (Open University of the Netherlands)

Abstract

Collaborative networked organizations (CNOs) strive to achieve a common goal. Collaboration within CNOs relies on information technology (IT) and trust. Trust appears in different forms, such as relational, contractual, and competence trust that strengthens the relationships. In addition to trust, data sharing is fundamental to CNOs, as it can improve business-to-business transactions. In this paper, we show how distributed ledger technology (DLT) can increase trust and improve data sharing. We created a decision model, using a design science research (DSR) approach, that provides a mapping between DLT-characteristics and trust antecedents in order to select appropriate DLT. We use an analytic hierarchy process (AHP) approach to establish the trust antecedent ranking within the CNO for European law enforcement (ELE), Europol and its operational partners. Our research provides an evaluated model to determine the DLT-characteristics that can increase trust and data sharing in a CNO.

Suggested Citation

  • Ronald den Heuvel & Rogier Wetering & Olaf Kruidhof & Rik Bos & Jos Trienekens, 2021. "How Distributed Ledger Technology Can Influence Trust Improving Data Sharing in Collaborative Networks," Lecture Notes in Information Systems and Organization, in: Federica Ceci & Andrea Prencipe & Paolo Spagnoletti (ed.), Exploring Innovation in a Digital World, pages 62-76, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-87842-9_6
    DOI: 10.1007/978-3-030-87842-9_6
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