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Developing Digitalization Mindset and Capabilities: Preliminary Results of an Action Research Study

In: Innovation Through Information Systems

Author

Listed:
  • Ralf Plattfaut

    (Fachhochschule Südwestfalen, Process Innovation and Automation Lab)

  • Vincent Borghoff

    (Fachhochschule Südwestfalen, Process Innovation and Automation Lab)

Abstract

Organizations around the globe are faced with the digital transformation. However, many of these organizations, lack the corresponding individual skills and mindsets as well as the organizational capabilities to drive digital transformation. This short paper reports on preliminary results of an action research study. We conceptualize organizational digitalization capabilities as dynamic capabilities and create a theoretical understanding of these capabilities with their corresponding microfoundations, i.e., the individual employee’s skills and mindset. Based on an in-depth nine months’ action research study we aim to show in how far outside consulting support will change individuals’ mindsets and skills as well as organizational capabilities. We thus contribute to both theory on organizational capability-building as well as dynamic capability theory.

Suggested Citation

  • Ralf Plattfaut & Vincent Borghoff, 2021. "Developing Digitalization Mindset and Capabilities: Preliminary Results of an Action Research Study," Lecture Notes in Information Systems and Organization, in: Frederik Ahlemann & Reinhard Schütte & Stefan Stieglitz (ed.), Innovation Through Information Systems, pages 155-161, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-86800-0_12
    DOI: 10.1007/978-3-030-86800-0_12
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