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Challenges in Digital Work – Exploring Solutions to Improve Team Identification in Virtual Teams

In: Innovation Through Information Systems

Author

Listed:
  • Geeske Thülen

    (LMU Munich)

  • Eva Hartl

    (LMU Munich)

Abstract

The emergence of digital work leads to an increasing number of teams that collaborate virtually. The physical absence of team members and other problems that occur due to the virtual context hinder the formation of team identification, which however is essential for employee’s work motivation and team effectiveness. Our study addresses the question of how companies can improve team identification in virtual teams. Combining a literature review with interviews with five case teams, we derive an overview of solutions to improve team identification and link these to problems in virtual team identification. Our results provide guidance to practitioners and we further derive propositions for future research based on identified research gaps and inconsistencies.

Suggested Citation

  • Geeske Thülen & Eva Hartl, 2021. "Challenges in Digital Work – Exploring Solutions to Improve Team Identification in Virtual Teams," Lecture Notes in Information Systems and Organization, in: Frederik Ahlemann & Reinhard Schütte & Stefan Stieglitz (ed.), Innovation Through Information Systems, pages 459-474, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-86797-3_31
    DOI: 10.1007/978-3-030-86797-3_31
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