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Let’s Get Engaged: On the Evidence of Patient Engagement Tools and Their Integration in Patient Pathways

In: Innovation Through Information Systems

Author

Listed:
  • Emily Hickmann

    (Technische Universität Dresden)

  • Peggy Richter

    (Technische Universität Dresden)

  • Hannes Schlieter

    (Technische Universität Dresden)

Abstract

Patient pathways are a means to structure the care process for patients with complex and long-term diseases in integrated care networks. Simultaneously, they have a stronger emphasis on the patient perspective and engagement than related pathway concepts. Still, there are no common mechanisms for patient engagement concepts in patient pathway models. This paper therefore explores the state-of-the-art of patient engagement tools as well as evidence on their effectivity and feasibility, picking the Option Grid, the Patient Diary, and the Question Prompt Sheet (QPS) as representative examples. Based on this, we propose recommendations for the representation of such tools in patient pathway models and demonstrate them with the application of the QPS in a colorectal cancer patient pathway. To conclude, the evidence on patient engagement tools is still diverse but promising. Anchoring successful tools in patient pathways holds the potential to support their broader application and enhance individualized care.

Suggested Citation

  • Emily Hickmann & Peggy Richter & Hannes Schlieter, 2021. "Let’s Get Engaged: On the Evidence of Patient Engagement Tools and Their Integration in Patient Pathways," Lecture Notes in Information Systems and Organization, in: Frederik Ahlemann & Reinhard Schütte & Stefan Stieglitz (ed.), Innovation Through Information Systems, pages 62-78, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-86790-4_5
    DOI: 10.1007/978-3-030-86790-4_5
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