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The Role of Fear and Trust When Disclosing Personal Data to Promote Public Health in a Pandemic Crisis

In: Innovation Through Information Systems

Author

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  • Kirsten Hillebrand

    (University of Bremen)

Abstract

During the 2020 pandemic crisis, state surveillance measures violated citizens’ privacy rights to track the virus spread. Rather little civic protest resulted—“safety first”? Indeed, many state measures were implemented during the crisis without ever having been discussed in advance of the event of a crisis, which may raise ethical considerations, as individual consent to data disclosure may change while experiencing fear. This paper investigates citizens’ consent to voluntary and legally obliging data disclosure to the state and what drives their consent. Results from an online survey conducted with 1,156 respondents during the onset of the crisis in Germany in mid-March show that (1) fear increases consent to voluntary data disclosure, (2) fear increases consent to legally obliging data disclosure directly and indirectly by fostering distrust in others, and (3) trust in the government increases voluntary and legally obliging data disclosure.

Suggested Citation

  • Kirsten Hillebrand, 2021. "The Role of Fear and Trust When Disclosing Personal Data to Promote Public Health in a Pandemic Crisis," Lecture Notes in Information Systems and Organization, in: Frederik Ahlemann & Reinhard Schütte & Stefan Stieglitz (ed.), Innovation Through Information Systems, pages 247-262, Springer.
    • Handle: RePEc:spr:lnichp:978-3-030-86790-4_18
    DOI: 10.1007/978-3-030-86790-4_18
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    Cited by:

    1. Kirsten Hillebrand & Lars Hornuf, 2021. "The Social Dilemma of Big Data: Donating Personal Data to Promote Social Welfare," CESifo Working Paper Series 8926, CESifo.

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