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The Effect of Technology on Human Social Perception: A Multi-methods NeuroIS Pilot Investigation

In: Information Systems and Neuroscience

Author

Listed:
  • Peter Walla

    (Webster Vienna Private University
    Newcastle University)

  • Sofija Lozovic

    (Webster Vienna Private University)

Abstract

Effects of digital communication have been reported, but with only little physiological data backing. The purpose of this pilot study was to use a multi-methods approach to investigate in digital natives the effects of reading from a mobile device, listening to an audio recording and listening to an actual person present, who reads out loud. Self-reported pleasantness and arousal as conscious data, startle reflex modulation, skin conductance and heart rate as non-conscious data were recorded for each condition. The findings indicate that physiological arousal measures tend to match respective self-report measures both indicating higher arousal levels for social conditions. However, physiological valence measures do not match their corresponding self-report measures. Listening to an audio recording and listening to a real person reading were rated as more pleasant than reading alone. However, listening to a present person reading out loud resulted in the most negative subcortical raw affective responses in digital native’s brains.

Suggested Citation

  • Peter Walla & Sofija Lozovic, 2020. "The Effect of Technology on Human Social Perception: A Multi-methods NeuroIS Pilot Investigation," Lecture Notes in Information Systems and Organization, in: Fred D. Davis & René Riedl & Jan vom Brocke & Pierre-Majorique Léger & Adriane Randolph & Thomas Fis (ed.), Information Systems and Neuroscience, pages 63-71, Springer.
  • Handle: RePEc:spr:lnichp:978-3-030-28144-1_7
    DOI: 10.1007/978-3-030-28144-1_7
    as

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