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Regenerative AI: A Double-Edged Sword in Tackling Corporate Amnesia

In: Managing Human and Artificial Knowledge

Author

Listed:
  • Alexandru Capatina

    (Business Administration Department, “Dunarea de Jos” University of Galati)

  • Dragos Sebastian Cristea

    (Business Administration Department, “Dunarea de Jos” University of Galati)

Abstract

Corporate memory, which integrates organizational knowledge and experience, serves as a key pillar for maintaining efficiency, facilitating informed decision-making, and sustaining competitive advantage. However, when this repository of knowledge becomes fragmented, outdated, or difficult to access, organizations face significant challenges in maintaining operational continuity, innovation, and long-term sustainability. Regenerative artificial intelligence (AI), an emerging field distinct from generative AI, offers a transformative solution by enabling self-repairing and adaptive systems that enable corporate memory, enhance knowledge retention, and optimize decision-making processes. This chapter explores the dual impact of regenerative AI, highlighting its potential to consolidate and dynamically manage knowledge while also presenting risks associated with over-automation, marginalization of human expertise, and erosion of tacit knowledge. The findings emphasize the necessity of a balanced approach that integrates regenerative AI as a complement to, rather than a replacement for, human creativity, judgment, and contextual understanding.

Suggested Citation

  • Alexandru Capatina & Dragos Sebastian Cristea, 2026. "Regenerative AI: A Double-Edged Sword in Tackling Corporate Amnesia," Knowledge Management and Organizational Learning, in: Ettore Bolisani & Maayan Nakash & Constantin Bratianu & Ruxandra Bejinaru (ed.), Managing Human and Artificial Knowledge, pages 147-174, Springer.
    • Handle: RePEc:spr:kmochp:978-3-032-14721-9_8
    DOI: 10.1007/978-3-032-14721-9_8
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