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Benchmarking

In: Stochastic Benchmarking

Author

Listed:
  • Alireza Amirteimoori

    (Rasht Branch, Islamic Azad University)

  • Biresh K. Sahoo

    (XIM University)

  • Vincent Charles

    (Pontifical Catholic University of Peru)

  • Saber Mehdizadeh

    (Rasht Branch, Islamic Azad University)

Abstract

Benchmarking is an efficiency performance measurement procedure that allows firms to compare their performance to the top competitors. In this chapter, benchmarking (as an efficiency performance measurement tool using a specific indicator) and key performance indicators are first briefly introduced. Then, we introduce efficiency and productivity and the ways for measuring the different types of efficiencies.

Suggested Citation

  • Alireza Amirteimoori & Biresh K. Sahoo & Vincent Charles & Saber Mehdizadeh, 2022. "Benchmarking," International Series in Operations Research & Management Science, in: Stochastic Benchmarking, chapter 0, pages 1-11, Springer.
    • Handle: RePEc:spr:isochp:978-3-030-89869-4_1
    DOI: 10.1007/978-3-030-89869-4_1
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