IDEAS home Printed from https://ideas.repec.org/h/spr/isochp/978-3-030-74051-1_7.html
   My bibliography  Save this book chapter

Balanced Scorecard in Strategic Planning of Higher Education: Review

In: Handbook of Operations Research and Management Science in Higher Education

Author

Listed:
  • Zilla Sinuany-Stern

    (Ben Gurion University of the Negev)

  • H. David Sherman

    (DMSB—Northeastern University)

Abstract

This chapter provides a review of the Balanced Scorecard (BSC) applied to higher education institutions (HEIs). BSC was developed in the 1990s as a comprehensive method to measure and manage organizational performance. BSC translates an organization’s mission statement and strategy into specific, measurable goals and monitors the organization’s performance in regard to achieving these goals. We review publications reporting application of BSC to higher education institutions over 25 years reported by the organizational level, country of application, and use of other methodologies combined with BSC. The large number of applications in many different ways suggests continued future potential for additional applications of BSC in higher education, such as quality assurance.

Suggested Citation

  • Zilla Sinuany-Stern & H. David Sherman, 2021. "Balanced Scorecard in Strategic Planning of Higher Education: Review," International Series in Operations Research & Management Science, in: Zilla Sinuany-Stern (ed.), Handbook of Operations Research and Management Science in Higher Education, chapter 0, pages 213-239, Springer.
    • Handle: RePEc:spr:isochp:978-3-030-74051-1_7
    DOI: 10.1007/978-3-030-74051-1_7
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:isochp:978-3-030-74051-1_7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.