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Improving Access to Healthcare: Models of Adaptive Behavior

In: Handbook of Healthcare Operations Management

Author

Listed:
  • Carri W. Chan

    (Columbia Business School)

  • Linda V. Green

    (Columbia Business School)

Abstract

Patient access to healthcare is a major problem area due to inadequate supplies and misallocation of resources including physicians, nurses, and hospital beds. Increasing patient demands due to an aging and more chronically ill population will exacerbate this situation, leading to longer delays for care, hurried treatment times, and adverse clinical outcomes. Though there is a significant operations literature focused on methods to mitigate these effects, suggested remedies may be ineffective due to adaptive behavior by both physicians and patients. This chapter will focus on the quantification and impact of such adaptive behavior on the ability to provide timely patient access to limited health services.

Suggested Citation

  • Carri W. Chan & Linda V. Green, 2013. "Improving Access to Healthcare: Models of Adaptive Behavior," International Series in Operations Research & Management Science, in: Brian T. Denton (ed.), Handbook of Healthcare Operations Management, edition 127, chapter 0, pages 1-18, Springer.
    • Handle: RePEc:spr:isochp:978-1-4614-5885-2_1
    DOI: 10.1007/978-1-4614-5885-2_1
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    Cited by:

    1. Jim G. Dai & Pengyi Shi, 2021. "Recent Modeling and Analytical Advances in Hospital Inpatient Flow Management," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1838-1862, June.

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