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Business Process Management and the Social Enterprise

In: Handbook on Business Process Management 1

Author

Listed:
  • Sandy Kemsley

    (Kemsley Design Ltd.)

Abstract

This chapter discusses the main aspects of enterprise social software, and how business process management systems are evolving into social business platforms. In particular, the impacts of social software include cultural effects of collaboration during process modeling and process execution, as well as technological impacts of newer user interface models, development techniques, and delivery mechanisms. In turn, these have economic impacts for both development and delivery models.

Suggested Citation

  • Sandy Kemsley, 2015. "Business Process Management and the Social Enterprise," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, edition 2, pages 463-474, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-45100-3_20
    DOI: 10.1007/978-3-642-45100-3_20
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