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Process Classification Frameworks

In: Handbook on Business Process Management 2

Author

Listed:
  • Chris Aitken

    (QIC)

  • Christine Stephenson
  • Ryan Brinkworth

Abstract

The consistent structuring and modeling of behavioral descriptions is a prerequisite to any successful Business Process Management (BPM) initiative. This chapter presents a simple practical framework for aligning various concepts and representations of organizational behavior, which assists identifying appropriate model types. The framework is presented as a means to improve process modeling within BPM initiatives and as a guide to the development and documentation of process architectures. A health sector based example is provided in which the framework is used to align descriptions of organizational behavior to produce useful integrated behavioral reference models. The framework is also used to analyze model and process architecture completeness. The chapter concludes by noting current limitations of the framework and issues to be addressed through its further refinement.

Suggested Citation

  • Chris Aitken & Christine Stephenson & Ryan Brinkworth, 2010. "Process Classification Frameworks," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 2, pages 73-92, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-01982-1_4
    DOI: 10.1007/978-3-642-01982-1_4
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