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The Decision-Making Process in a Complex Situation

In: Handbook on Decision Support Systems 1

Author

Listed:
  • Alex Bennet

    (Mountain Quest Institute)

  • David Bennet

    (Mountain Quest Institute)

Abstract

While all decisions are a guess about the future, as complexity builds upon complexity, decision-makers must increasingly rely on their intuition and judgment. This chapter explores the decision-making process for a complex situation in a complex environment in terms of laying the groundwork for decision-making, understanding and exploring complex situations, discussing human additive factors, preparing for the decision process, and mechanisms for influencing complex situations. Laying the groundwork introduces the concepts of emergence, the butterfly effect, the tipping point, feedback loops and power laws. Mechanisms for influencing complex situations include structural adaptation, boundary management, absorption, optimum complexity, simplification, sense and respond, amplification, and seeding. The challenge becomes the ability to integrate logical processes and intuition…

Suggested Citation

  • Alex Bennet & David Bennet, 2008. "The Decision-Making Process in a Complex Situation," International Handbooks on Information Systems, in: Handbook on Decision Support Systems 1, chapter 1, pages 3-20, Springer.
    • Handle: RePEc:spr:ihichp:978-3-540-48713-5_1
    DOI: 10.1007/978-3-540-48713-5_1
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    Cited by:

    1. Carolyn Mann & Kate Sherren, 2018. "Holistic Management and Adaptive Grazing: A Trainers’ View," Sustainability, MDPI, vol. 10(6), pages 1-19, June.
    2. Murat Özkaya & Burhaneddin İzgi & Matjaž Perc, 2022. "Axioms of Decision Criteria for 3D Matrix Games and Their Applications," Mathematics, MDPI, vol. 10(23), pages 1-20, November.
    3. Victor G. Alfaro-Garcia & Fabio Blanco-Mesa & Ernesto León-Castro & Jose M. Merigo, 2022. "Bonferroni Weighted Logarithmic Averaging Distance Operator Applied to Investment Selection Decision Making," Mathematics, MDPI, vol. 10(12), pages 1-13, June.

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