IDEAS home Printed from https://ideas.repec.org/h/spr/fuobcp/978-3-030-61093-7_18.html

How Freight Forwarders Are Challenged by and Respond to the Digital Disruption

In: Disrupting Logistics

Author

Listed:
  • Christian Wurst

    (Eurofins)

Abstract

The new digital business models only intensify the existing competitive forces. The relative bargaining power of suppliers, buyers/customers, substitutes (like 3D printing) and new entrants (like digital forwarders) defines the intensity of competition within freight forwarding. Forwarders have traditionally invested in organic and inorganic growth as well as in upgrades of the operational system for cost reductions. Today, forwarders without digital sales channels lose out on growth. Yet only 1 out of the top 18 forwarders was prepared Q3 2017 to offer the necessary levels of digital access. Forwarders are cooperating with and investing into startups to not solely rely on internal software developments. This will make them more digital over time. Their new digital challengers will become more ‘conventional’ over time as they cannot escape the realities of large companies with large customer requirements. The most likely future will be digital, with both legacy forwarders and new entrants having a role.

Suggested Citation

  • Christian Wurst, 2021. "How Freight Forwarders Are Challenged by and Respond to the Digital Disruption," Future of Business and Finance, in: Christian Wurst & Luca Graf (ed.), Disrupting Logistics, pages 235-249, Springer.
    • Handle: RePEc:spr:fuobcp:978-3-030-61093-7_18
    DOI: 10.1007/978-3-030-61093-7_18
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:fuobcp:978-3-030-61093-7_18. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.