IDEAS home Printed from https://ideas.repec.org/h/spr/eurchp/978-3-031-80256-0_5.html
   My bibliography  Save this book chapter

What Affects Knowledge Workers’ Intention to Leave? Evidence from the Business Service Sector in Poland

Author

Listed:
  • Anna Rogozińska-Pawełczyk

    (University of Łódź)

Abstract

When employees feel that the psychological contract has been breached, their turnover intention increases and their commitment to work decreases. These behaviors can be shaped by the support employees receive from their co-workers. Drawing on theoretical findings on turnover intention, psychological contract violation, work engagement, and co-worker support, this article explores the internal linkages and relationships between the key constructs, discussing the possible causes and consequences of the decision to quit. Data from a survey collected by CATI on 500 knowledge workers employed in the Business Services Sector in Poland was used. The analysis was conducted using the structural equation modeling method (SEM). The psychological contract violation is positively correlated with knowledge workers’ intention to leave, work engagement mediates the effect of psychological contract violation on intention to leave, and knowledge workers’ support modifies the effect of psychological contract violation on intention to leave. In particular, the results obtained have theoretical and practical relevance for enhancing organizational management theories and practices, including human resource management, encouraging knowledge workers to reach their full potential, lowering intentions to leave that have a negative impact on the organization, and modifying HR procedures that foster positive attitudes.

Suggested Citation

  • Anna Rogozińska-Pawełczyk, 2025. "What Affects Knowledge Workers’ Intention to Leave? Evidence from the Business Service Sector in Poland," Eurasian Studies in Business and Economics,, Springer.
  • Handle: RePEc:spr:eurchp:978-3-031-80256-0_5
    DOI: 10.1007/978-3-031-80256-0_5
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:eurchp:978-3-031-80256-0_5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.