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Corporate Social Responsibility and the Portrayal of Minority Groups in Advertising

In: Handbook of Integrated CSR Communication

Author

Listed:
  • Charles R. Taylor

    (Villanova University)

  • John P. Costello

    (The Ohio State University)

Abstract

The portrayal of racial and ethnic minority groups in advertising is an important issue that has implications for both business and society. Both expectancy theory and cultivation theory suggest negative impacts of repeated exposure to stereotypes in the media or advertising. At a societal level, integrated CSR communications should portray minority groups in a variety of contexts that allow both members of the minority group and the society at large to have a less stereotyped and more complete view of the minority group. The extant research suggests that significant progress has been made in terms of the frequency of appearances of various minority groups in ads as well as some improvements in the types of portrayals shown. As a result, recent studies have shifted to issues such as the prominence of portrayed characters and the types of roles and settings that minorities are featured in. The authors conclude that integrated CSR communications should strive to give more complete and varied portrayals of minority groups rather than relying on stereotypes that potentially decrease the effectiveness of advertisements and risk significant social consequences.

Suggested Citation

  • Charles R. Taylor & John P. Costello, 2017. "Corporate Social Responsibility and the Portrayal of Minority Groups in Advertising," CSR, Sustainability, Ethics & Governance, in: Sandra Diehl & Matthias Karmasin & Barbara Mueller & Ralf Terlutter & Franzisca Weder (ed.), Handbook of Integrated CSR Communication, pages 361-375, Springer.
  • Handle: RePEc:spr:csrchp:978-3-319-44700-1_20
    DOI: 10.1007/978-3-319-44700-1_20
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