IDEAS home Printed from https://ideas.repec.org/h/spr/conchp/978-3-032-13458-5_13.html

Working on Weekends and Cursing Increases Performance: Measuring Team Success from WhatsApp Messages

In: Artificial Intelligence and Networks for a Sustainable Future

Author

Listed:
  • Hannah Apel

    (University of Bamberg)

  • Matthias Wlcek

    (University of Cologne)

  • Alec Vayloyan

    (Hochschule Luzern)

  • Rodrigo González Alonso

    (Hochschule Luzern)

  • Juan Garbajosa

    (School of Computer Systems Engineering (ETSISI), Universidad Politécnica de Madrid)

  • Peter A. Gloor

Abstract

This study investigates the relationship between collaborative communication patterns and academic performance using WhatsApp group chat data from student teams working on university projects. By applying Natural Language Processing (NLP) and statistical methods, we analyze features such as sentiment, participation equality, dialogue acts, and topic modeling to assess their predictive power for final grades. The dataset comprises approximately 10,500 messages from 72 participants across 28 student groups spanning two academic years (2023–2024). Our findings indicate that communication styles, emotional tone, and structural engagement play a significant role in team performance. Key predictors include participation levels (word count variability), sentiment balance, personality traits (particularly agreeableness and extraversion), and constructive disagreement patterns. Surprisingly, the presence of inappropriate language showed positive correlation with performance, potentially indicating intense engagement rather than disruption. The best-performing models explained 34–39% of grade variance using gradient boosting and LightGBM algorithms. While predictive power was limited by external factors and small dataset size, the results offer practical implications for educators, suggesting that balanced participation, personality-aware team formation, and sentiment monitoring could enhance digital collaboration outcomes in academic settings.

Suggested Citation

  • Hannah Apel & Matthias Wlcek & Alec Vayloyan & Rodrigo González Alonso & Juan Garbajosa & Peter A. Gloor, 2026. "Working on Weekends and Cursing Increases Performance: Measuring Team Success from WhatsApp Messages," Contributions to Economics, in: Francesca Greco & Andrea Fronzetti Colladon & Peter A. Gloor (ed.), Artificial Intelligence and Networks for a Sustainable Future, pages 215-245, Springer.
  • Handle: RePEc:spr:conchp:978-3-032-13458-5_13
    DOI: 10.1007/978-3-032-13458-5_13
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:conchp:978-3-032-13458-5_13. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.