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Analysis of Operation Model of Cross-Border E-Commerce in Singapore--Taking Shopee as an Example

In: Proceedings of the 2025 4th International Conference on Public Service, Economic Management and Sustainable Development (PESD 2025)

Author

Listed:
  • Gu Yu

    (Qingdao No.2 Middle School of Shandong Province)

Abstract

Southeast Asia is the fastest growing region of Internet users in the world, and Singapore is the most mature e-commerce market in Southeast Asia. This paper introduces Shopee’s business model in detail, including logistics model, payment model, marketing model and profit model. In terms of logistics model, Shopee provides efficient cross-border logistics solutions through self-built logistics and cooperative logistics platforms. In terms of payment model, Shopee cooperates with third-party payment platforms such as Payoneer, Pingpong and LianLianPay to provide merchants with safe and reliable payment options. In terms of marketing model, Shopee has successfully attracted a large number of users through subsidies, diversified marketing tools and social media marketing. The profit model mainly depends on commissions, transaction fees and service fees. In 2023, Shopee reported a remarkable revenue of 9 billion dollars, reflecting a 23.5% increase from the previous year. This demonstrates the success of SHOPEE’s business model.

Suggested Citation

  • Gu Yu, 2025. "Analysis of Operation Model of Cross-Border E-Commerce in Singapore--Taking Shopee as an Example," Advances in Economics, Business and Management Research, in: Qihui Chen & Nazrul Islam & Zulkiflee bin Mohamed & Yahua Xu (ed.), Proceedings of the 2025 4th International Conference on Public Service, Economic Management and Sustainable Development (PESD 2025), pages 23-31, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6463-916-2_4
    DOI: 10.2991/978-94-6463-916-2_4
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