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Exploring the Evolution of Fintech and Mobile Banking: A Structured Literature Review and Bibliometric Study on Continuance Intention and Adoption Factors

In: Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025)

Author

Listed:
  • Ravi Berwal

    (Amity University Rajasthan, Amity Business School)

  • Sonal Khandelwal

    (Amity University Rajasthan, Amity Business School)

  • Deepali Bhatnagar

    (Amity University Rajasthan, Amity Business School)

Abstract

The financial sector has been going through a rapid phase of IT transformation, where the huge focus was directed towards the adoption behavior of the consumer of the Fintech products that ignore the post-adoption behavior of continuance intentions. This systematic literature review covers 22 studies, selected through the PRISMA procedure. We pin pointed the top-performing countries, publications released by years, along with the application of the TCCM (Theory-context-characteristic-methodology) framework to comprehensive insights, revealing prevailing theories, models, variables and methodologies. The study revealed prominent antecedents, independent variables, mediators and moderators. The study will help managers businesses and policy makers to gain a better and deeper insight towards the continuance intention behavior of the people. The study offers future directions to empirical and conceptual models towards the continuance intention behavior of consumers.

Suggested Citation

  • Ravi Berwal & Sonal Khandelwal & Deepali Bhatnagar, 2025. "Exploring the Evolution of Fintech and Mobile Banking: A Structured Literature Review and Bibliometric Study on Continuance Intention and Adoption Factors," Advances in Economics, Business and Management Research, in: Preeti Sharma & Sweta Pareek & Sourav Banerjee (ed.), Proceedings of the International Conference on Artificial Intelligence in Management for Business and Industrial Growth (AIMBIG 2025), pages 85-109, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-898-1_8
    DOI: 10.2991/978-94-6463-898-1_8
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