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Innovation Work Behavior in Public Sector: Systematic Literature Review

In: Proceedings of the 9th Global Conference on Business, Management and Entrepreneurship (GCBME 2024)

Author

Listed:
  • Ary Ferdian

    (Universitas Pendidikan Indonesia)

  • Rofi Rofaida

    (Universitas Pendidikan Indonesia)

  • Tjutju Yuniarsih

    (Universitas Pendidikan Indonesia)

  • Syamsul Hadi Senen

    (Universitas Pendidikan Indonesia)

Abstract

The innovative work behavior (IWB) demonstrated by individuals or employees in the public sector significantly enhances performance, service quality, and the overall value delivered. This study conducted a systematic literature review using articles from the Scopus database to investigate IWB within the public sector. The methodology employed in this study followed the Preferred Reporting Items for Systematic Review and Meta-Analyses (PRISMA) framework, which involves keyword identification, a screening process based on inclusion and exclusion criteria, and the assessment of research eligibility. The study sought to address two research questions, revealing the intricate interplay of individual, organizational, and contextual factors that influence innovation in public sector organizations. Research trends regarding IWB are dominated by quantitative research at 96% with most research conducted in European countries at 26%. Additionally, the findings indicated that innovative work behavior was shaped by factors at the individual, group, and organizational levels. In this case, the importance of employee motivation, leadership style and organizational culture in encouraging the formation of this IWB.

Suggested Citation

  • Ary Ferdian & Rofi Rofaida & Tjutju Yuniarsih & Syamsul Hadi Senen, 2025. "Innovation Work Behavior in Public Sector: Systematic Literature Review," Advances in Economics, Business and Management Research, in: Ratih Hurriyati & Sulastri Sulastri & Lisnawati Lisnawati & Lili Adi Wibowo (ed.), Proceedings of the 9th Global Conference on Business, Management and Entrepreneurship (GCBME 2024), pages 841-849, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6463-817-2_99
    DOI: 10.2991/978-94-6463-817-2_99
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