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Factors Affecting Job Performance in Private Bank Employees

In: Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024)

Author

Listed:
  • Joyce A. Turangan

    (Universitas Tarumanagara)

  • Andi Wijaya

    (Universitas Tarumanagara)

  • Herman Ruslim

    (Universitas Tarumanagara)

Abstract

This study investigates the factors that influence employee job performance, with perceived environmental support serving as a mediator. The study focuses on private bank employees in West Jakarta, assessing the roles of perceived self-efficacy, knowledge sharing, and environmental support in shaping job performance. A quantitative method was used, applying non-probability sampling to gather data from 115 private bank employees through an online questionnaire. The data were analyzed using Smart PLS4 software. The findings reveal that perceived self-efficacy positively influences both knowledge sharing and environmental support, which in turn enhances job performance. Additionally, perceived environmental support is identified as a mediating factor in the relationship between knowledge sharing and job performance.

Suggested Citation

  • Joyce A. Turangan & Andi Wijaya & Herman Ruslim, 2025. "Factors Affecting Job Performance in Private Bank Employees," Advances in Economics, Business and Management Research, in: Keni Keni & Teoh Ai Ping & Linda Lin-Chin Lin (ed.), Proceedings of the Thirteenth International Conference on Entrepreneurship and Business Management UNTAR 2024 (ICEBM 2024), pages 24-41, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-809-7_4
    DOI: 10.2991/978-94-6463-809-7_4
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