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Lean Six Sigma Implementation and its Challenges in Malaysian Plantation Company

In: Proceedings of the 9th Terengganu International Business and Economics Conference 2025 (TiBEC IX 2025)

Author

Listed:
  • Siti Salimah Jalal

    (Universiti Teknologi MARA (UiTM) Cawangan Johor)

  • Mohamad Hafiz Rosli

    (Sultan Idris Education University, Faculty of Management and Economics)

Abstract

Lean Six Sigma (LSS) combines the two approaches to increase production, customer satisfaction and cost-effectiveness. LSS increasingly being used by multinational corporations (MNCs) around the world to increase performance and optimize value-added time. The implementation of LSS presents challenges, despite the benefits it provides. The objective of this research is to examine the challenges that are associated with the implementation of LSS in a Malaysian plantation company. Data was gathered using a qualitative case study approach. To understand the challenges of implementing LSS, thematic analysis was used. The findings underscore critical themes related to the challenges, including employee resistance to change, securing buy-in from high level of management and employees, unsuccessful projects, measurement difficulties and higher costs related to training. The resolution of these challenges is necessary to ensure that the LSS will be implemented successfully. This study’s findings contribute to the existing literature on the challenges of LSS implementation in Malaysian plantation companies and offer insights to policymakers and organisations, particularly within the plantation industry, about LSS implementation.

Suggested Citation

  • Siti Salimah Jalal & Mohamad Hafiz Rosli, 2025. "Lean Six Sigma Implementation and its Challenges in Malaysian Plantation Company," Advances in Economics, Business and Management Research, in: Nur Azwani Mohamad Azmin & Nurmuslimah Kamilah Abdullah & Siti Fatimah Mardiah Hamzah & Suzila Mat S (ed.), Proceedings of the 9th Terengganu International Business and Economics Conference 2025 (TiBEC IX 2025), pages 37-49, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-801-1_4
    DOI: 10.2991/978-94-6463-801-1_4
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