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Exploring the Reliability of Social Media for Travel Recommendations: A Study in the Context of Chandigarh

In: Proceedings of the 2nd International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2025)

Author

Listed:
  • Harjot Kaur

    (UITHM, Chandigarh University, Research Scholar)

  • Shikha Sharma

    (UITHM, Chandigarh University, Associate Professor)

  • Sandeep Guleria

    (UITHM, Chandigarh University, Professor)

Abstract

Social media has revolutionized the travel industry, becoming an increasingly important aspect of the sector. It has influenced our behavior in every part of our life, including the way we chose and consume travel content. Tourism is one of the world’s most active economic sectors, and social media is a substantial component of it. The rise of social media has disrupted conventional techniques for building a trustworthy brand. The age of brochures and billboards in the tourist business has come to an end. Today, the usage of social networking sites may be the most important factor impacting the tourist business. Tourists, in particular, benefit from social media since it enables them to share their most memorable travel experiences with a large number of people. This research paper will explore the reliability of social media and how it is utilized to make travel choices in the travel process. There has been a change in how travelers undertake their pre-trip research. They not only do almost all of their preparation online, but they also often seek solutions to their queries on social media. Since travel has always been a popular pastime, the arrival of technology has resulted in a paradigm change in communication and trip planning practices, both of which have been beneficial. Previously, passengers depended on information supplied by their relatives, friends, and travel companies, which assisted them along the route by making ideas for locations to visit. With the growth of the Internet, communication has changed away from face-to-face interaction and towards online communication. Visitors may access a range of information and images to help them prepare for their travels on their own terms.

Suggested Citation

  • Harjot Kaur & Shikha Sharma & Sandeep Guleria, 2025. "Exploring the Reliability of Social Media for Travel Recommendations: A Study in the Context of Chandigarh," Advances in Economics, Business and Management Research, in: Manish Sharma & Ajit Kumar Singh & Pankaj Tyagi (ed.), Proceedings of the 2nd International Conference on Innovation and Regenerative Trends in Tourism and Hospitality Industry (IRTTHI 2025), pages 266-279, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6463-799-1_23
    DOI: 10.2991/978-94-6463-799-1_23
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