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The Influence of Emotional Intelligence on Employee Job Satisfaction (A Study in A Retail Company in Bandung)

In: Proceedings of the 8th International Conference on Business, Economics, Social Sciences, and Humanities - Economics, Business and Management Track (ICOBEST-EBM 2025)

Author

Listed:
  • Isniar Budiarti

    (Universitas Komputer Indonesia, Department of Management, Faculty of Economics & Business)

  • Hadi Purnomo

    (Universitas Komputer Indonesia, Department of Management, Faculty of Economics & Business)

  • Sindi Fatikasary

    (Universitas Komputer Indonesia, Department of Management, Faculty of Economics & Business)

Abstract

This study aims to analyze the impact of emotional intelligence on employee job satisfaction in a retail company in Bandung. The research employs a quantitative approach with a cross-sectional design, collecting data through questionnaires and analyzing it using simple linear regression. The findings indicate that emotional intelligence has a positive and significant effect on job satisfaction. The regression analysis reveals that an increase in employees’ emotional intelligence contributes to higher job satisfaction levels. The coefficient of determination (R2) of 76.4% suggests that emotional intelligence accounts for the majority of variability in job satisfaction, while the remaining 23.6% is influenced by other factors. Based on these findings, companies are advised to implement emotional intelligence training programs to enhance employee satisfaction and overall performance.

Suggested Citation

  • Isniar Budiarti & Hadi Purnomo & Sindi Fatikasary, 2025. "The Influence of Emotional Intelligence on Employee Job Satisfaction (A Study in A Retail Company in Bandung)," Advances in Economics, Business and Management Research, in: Lia Warlina & Senny Luckyardi (ed.), Proceedings of the 8th International Conference on Business, Economics, Social Sciences, and Humanities - Economics, Business and Management Track (IC, pages 51-61, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-795-3_6
    DOI: 10.2991/978-94-6463-795-3_6
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