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Revisit Intention at Menganti Kebumen Beach After The End of The Covid 19 Pandemic for Young Visitors

In: Proceedings of the 3rd International Conference on Management and Business (ICOMB 2024)

Author

Listed:
  • Sigit Wibawanto

    (Universitas Putra Bangsa)

  • Dodi Setiawan Riatmaja

    (Universitas Amikom)

  • Dinda Sukmaningrum

    (Universitas Putra Bangsa)

Abstract

This study aims to examine the effect of experience quality and personality traits on revisit intention and customer satisfaction as a mediation. The research population is all visitors who want to revisit Menganti Beach tourism after the Covid-19 pandemic. The research sample was 225 respondents using the purposive sampling method. The results show that experience quality and personality traits affect visitor satisfaction, in experience quality and personality traits affect revisit intention. Visitor satisfaction is also able to mediate between experience quality and personality traits on revisit intention. The conclusion of the study shows that revisit intention can occur if visitors have a quality experience from the visit as well as personality traits that reflect a willingness to return with satisfaction received from previous visits.

Suggested Citation

  • Sigit Wibawanto & Dodi Setiawan Riatmaja & Dinda Sukmaningrum, 2025. "Revisit Intention at Menganti Kebumen Beach After The End of The Covid 19 Pandemic for Young Visitors," Advances in Economics, Business and Management Research, in: Alfiatul Maulida & Md. Mahmudul Alam & ⁠⁠Mark Gabriel Wagan Aguilar (ed.), Proceedings of the 3rd International Conference on Management and Business (ICOMB 2024), pages 207-218, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-698-7_23
    DOI: 10.2991/978-94-6463-698-7_23
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