IDEAS home Printed from https://ideas.repec.org/h/spr/advbcp/978-94-6463-666-6_8.html

The Effect of Flexible Work Arrangements on Job Performance among Female Employees in the Banking Industry: The Mediating Role of Psychological Well-Being

In: Proceedings of the 12th International Conference on Business, Accounting, Finance and Economics (BAFE 2024)

Author

Listed:
  • Yu Xian Tan

    (Universiti Tunku Abdul Rahman, Jalan Universiti, Faculty of Business and Finance)

  • Ai Na Seow

    (Universiti Tunku Abdul Rahman, Jalan Universiti, Faculty of Business and Finance)

  • Siew Yong Lam

    (Universiti Tunku Abdul Rahman, Jalan Universiti, Faculty of Business and Finance)

  • Chi Hau Tan

    (Multimedia University, Faculty of Management)

Abstract

In the current century, there has been a significant increase in the participation of women in the workforce. Although their contribution to the nation’s progress and economic development is essential, women often face challenges balancing their family duties with their professional responsibilities. This paper aims to examine the effect of flexible work arrangements on job performance, with psychological well-being serving as a mediating factor. Job-Demands Resources (JD-R) model was adopted for the study, and a conceptual framework was developed. There were 170 female employees from the Malaysian banking industry participated in the Google online survey. Partial Least Square Structural Equation Modelling and bootstrapping were used to test the proposed hypotheses. The results showed that female employees with flexible work arrangements reported higher job performance. Flexible work arrangements have a significant and positive effect on psychological well-being and job performance. It also serves as a significant mediator in the relationship between flexible work arrangements and employee job performance. Similarly, psychological well-being also has a significant and positive effect on job performance. The study suggests that organisations, particularly banking institutions, should consider flexible work arrangements to improve employees’ psychological well-being and job performance. This research offers guidance for establishing optimal work environments and influencing future policies within the banking industry.

Suggested Citation

  • Yu Xian Tan & Ai Na Seow & Siew Yong Lam & Chi Hau Tan, 2025. "The Effect of Flexible Work Arrangements on Job Performance among Female Employees in the Banking Industry: The Mediating Role of Psychological Well-Being," Advances in Economics, Business and Management Research, in: Abdelhak Senadjki & Fanyu Chen & William Keng Soon Choo & Voon Hsien Lee & Chooi Yi Wei (ed.), Proceedings of the 12th International Conference on Business, Accounting, Finance and Economics (BAFE 2024), pages 134-152, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-666-6_8
    DOI: 10.2991/978-94-6463-666-6_8
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:advbcp:978-94-6463-666-6_8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.