IDEAS home Printed from https://ideas.repec.org/h/spr/advbcp/978-94-6463-640-6_40.html

Analysis Of Factors Affecting Intention Sustainability Of E-Wallet Fund Adoption In Post Batam City Covid-19 Era Using The UTAUT2 Model

In: Proceedings of the Sixth International Conference on Applied Economics and Social Science (ICAESS 2024)

Author

Listed:
  • Annisa Pratiwi

    (Politeknik Negeri Batam, Management and Business Department)

  • Nadia Fathurrahmi Lawita

    (Politeknik Negeri Batam, Management and Business Department)

Abstract

Using the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), this study investigates the factors that impact users desire to keep using e-wallets fund (Dana) service in Batam City. This study is a replica with differences in geographic, object, e-wallet specifications, and research time. E-wallets, as a means of electronic payment, have become popular amidst the COVID-19 pandemic due to their ability to minimize physical contact. This research involved 400 respondents in Batam City who used e-wallets Dana. The Partial Least Square-Structural Equation Modeling (PLS-SEM) method technique was employed to analyze the data obtained from an online questionnaire, with the assistance of SmartPLS 3.0. The study’s findings indicate that four factors have no effect on be-havior intentions and six elements have an impact. According to this study, behavior intentions are significantly influenced by price value, trust, habit, social influence, performance anticipation, and effort expectancy. Concurrently, in Batam City, Riau Islands, factors that do not significantly in-fluence be-havior intentions for utilizing the Dana e-wallet application include facilitating conditions, perceived risk, hedonic motivation, and per-ceived COVID threat.

Suggested Citation

  • Annisa Pratiwi & Nadia Fathurrahmi Lawita, 2025. "Analysis Of Factors Affecting Intention Sustainability Of E-Wallet Fund Adoption In Post Batam City Covid-19 Era Using The UTAUT2 Model," Advances in Economics, Business and Management Research, in: Fuad Arif Rahman & Vina Kholisa Dinuka & Jessica Olifia & Agus Supriyadi & Rizki Lanniari HS & Zaima (ed.), Proceedings of the Sixth International Conference on Applied Economics and Social Science (ICAESS 2024), pages 545-565, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-640-6_40
    DOI: 10.2991/978-94-6463-640-6_40
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    JEL classification:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:advbcp:978-94-6463-640-6_40. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.