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Customer Concentration and Firm Performance are Analyzed from the Perspective of Information Asymmetry

In: Proceedings of the 5th International Conference on Economic Management and Big Data Application (ICEMBDA 2024)

Author

Listed:
  • Zhengchao Zhang

    (The College of Economics Bohai University)

  • Tingting Li

    (The College of Economics Bohai University)

Abstract

Based on the perspective of information asymmetry, this paper selects the data of Shanghai and Shenzhen A-share listed companies from 2014 to 2023 to explore how customer concentration affects the degree of information asymmetry and thus corporate performance. The research shows that the relationship between customer concentration and firm performance is inverted U-shaped. In addition, from the perspective of property rights, it is found that compared with state-owned enterprises, customer concentration in non-state-owned enterprises has a more significant positive impact on enterprise performance. The research results provide a new supplement for the influence of customer concentration on enterprise performance and its influence mechanism, and provide a new theoretical significance and practical basis for enterprise to manage customer relationship and improve resource utilization.

Suggested Citation

  • Zhengchao Zhang & Tingting Li, 2024. "Customer Concentration and Firm Performance are Analyzed from the Perspective of Information Asymmetry," Advances in Economics, Business and Management Research, in: Kun Zhang & Hang Luo & Tang Yao & Hongbo Li (ed.), Proceedings of the 5th International Conference on Economic Management and Big Data Application (ICEMBDA 2024), pages 393-401, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-638-3_41
    DOI: 10.2991/978-94-6463-638-3_41
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