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Efforts to Improve Passenger Facility Services on Ships Longboats In the Musi River, South Sumatra

In: Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LEM 2023)

Author

Listed:
  • Chairul Ilham Insani

    (Politeknik Transportasi Sungai Danau Dan Penyeberangan Palembang)

  • Eddi Idris

    (Politeknik Pelayaran Surabaya)

  • Yunita Panggabean

    (Politeknik Transportasi Sungai Danau Dan Penyeberangan Palembang)

  • Monica Amanda

    (Politeknik Transportasi Sungai Danau Dan Penyeberangan Palembang)

Abstract

Longboats using outboard engines powered by 200–400 PK with a capacity of 30–50 people, operating in the waters of the Musi River, have received a negative response from users of river transportation services, especially regarding services in terms of safety, comfort, and appropriateness or suitability for the facilities provided. Has been prepared such as dimensions and smooth movement in the long boat. The results of the research and study showed that the seating area for passengers was apparently inadequate, both in terms of service to service users and from the provisions of the applicable laws and regulations, in addition, the corridors inside the ship where people walk to their seats also did not meet the reasonable limits reviewed. From the average height of the male population in Indonesia which is 166 cm compared to the current height of the longboat corridor of

Suggested Citation

  • Chairul Ilham Insani & Eddi Idris & Yunita Panggabean & Monica Amanda, 2024. "Efforts to Improve Passenger Facility Services on Ships Longboats In the Musi River, South Sumatra," Advances in Economics, Business and Management Research, in: Ferdinand Pusriansyah & Slamet Prasetyo Sutrisno & Oktrianti Diani & Monica Amanda & Siti Nurlaili T (ed.), Proceedings of the International Conference of Inland Water and Ferries Transport Polytechnic of Palembang on Law, Economic and Management (IWPOSPA-LE, pages 181-191, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-486-0_26
    DOI: 10.2991/978-94-6463-486-0_26
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