Future of Work: Lesson from COVID-19 and Future Implication

The pandemic situation has created a challenge for working lives and career of millions of working people both from formal and informal sector. The encouragement to practice social distancing required most employers to do remote working. Even though the term of remote working is not new, but not all organizations are ready and prepared to support the implementation of remote working. This paper conduct a systematic review to explore the potential and issues of remote working implementation during the pandemic. The analysis of the co-occurrence network of the literature resulted eight clusters represent issues such as: unequal access to the digital technology might affect the productivity of the employee; the non-supporting remote working condition that contribute to the burnout and technostress; the extensive use of internet and technology increase the necessity of software, internet service provider, and data security; flexible working pattern for employee is in the need to discuss with HR in terms of clear work-home boundaries, job performance and how to overcome fatigue issues and mental demands; the emergence of telemedicine in the health industry; the potential of AI to compensate the unavailability of human worker; and consideration when worker need to return to the office after the pandemic.