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Netflix Subscription Interest in Generation Z: Mobile Advertising, Service Quality, and Price Perception

In: Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023)

Author

Listed:
  • Yulinasari Gabriela Maranatha

    (National University, Faculty of Economics and Business)

  • Subur Karyatun

    (National University, Faculty of Economics and Business)

Abstract

Generation Z is a generation that has been in contact with the digital world since birth. It is interesting to know how the generation always close to technology responds to their interest in subscribing to entertainment applications. Therefore, this research aims to analyze the influence of mobile advertising, service quality, and price perceptions on Generation Z’s Netflix subscription interest. This research uses primary data by distributing questionnaires to 100 respondents interested in one of the online streaming applications, namely Netflix. The data analysis technique uses multiple linear regression analysis methods and uses SPSS version 26 software. This research result shows that the mobile advertising, service quality, and price perception variables positively and significantly affect subscription interest. With positive and significant results for the three independent variables on the dependent variable, it shows that Generation Z is interested in subscribing to Netflix because of mobile advertising, service quality, and the appropriate price. Price perception for Generation Z is the biggest contribution. Therefore, Netflix must be able to maintain price stability to be able to compete in this market.

Suggested Citation

  • Yulinasari Gabriela Maranatha & Subur Karyatun, 2024. "Netflix Subscription Interest in Generation Z: Mobile Advertising, Service Quality, and Price Perception," Advances in Economics, Business and Management Research, in: Ahmad Farabi & Sharifah Nabilah Syed Salleh & Qurroh Ayuniyyah & Nawalin Nazah (ed.), Proceedings of the International Conference on Business, Management, Accounting and Sustainable Economy (ICBMASE 2023), pages 199-207, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6463-394-8_20
    DOI: 10.2991/978-94-6463-394-8_20
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