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How Integrating Service Production, Quality Control, Inventory Management for Small Retail Coffee Industry: A Case Study

In: Proceedings of the International Conference on Enterprise and Industrial Systems (ICOEINS 2023)

Author

Listed:
  • Yumna Zahran Ramadhan

    (Telkom University)

  • Warih Puspitasari

    (Telkom University)

  • Muhardi Saputra

    (Telkom University)

  • Muharman Lubis

    (Telkom University)

Abstract

MSMEs Nature Beauty Coffee, often called Natbe Coffee, is a MSMEs from Bandung that focuses on distributing Coffee beans; established in 2022. This is one of MSMEs startups that aims to optimize the sales or marketing of Coffee beans in Alamendah Village, Rancabali, Bandung, West Java. At this time in the MSMEs, efforts still need to be made to understand the digitization of the Production system so the process can be done well. The understanding of digitalization will impact the problems of Natbe Coffee. The issues that occurred are the less optimal handling of Production data, product availability in the warehouse, the display of Production status data, and inventory status from raw materials to products that still make to order manually. In addition, an analysis of the quality of the selection of Coffee beans is critical because this affects the quality and taste of the Coffee beans, but Natbe Coffee still does it manually. For this reason, this research will conduct a design analysis using an Enterprise Resource Planning (ERP) system with a Production module consisting of Inventory and Manufacturing and a Quality Control Module in open-source software, namely Odoo. This integrated system will use the Accelerated SAP (ASAP) method, which has a structured approach to follow the research blueprint's design. The results of this study are the design of a business blueprint that consists of the results of the integration of the production process using the inventory and warehousing modules and the quality control module for selecting good quality coffee beans.

Suggested Citation

  • Yumna Zahran Ramadhan & Warih Puspitasari & Muhardi Saputra & Muharman Lubis, 2023. "How Integrating Service Production, Quality Control, Inventory Management for Small Retail Coffee Industry: A Case Study," Advances in Economics, Business and Management Research, in: Mahmud Dwi Sulistiyo & Ryan Adhitya Nugraha (ed.), Proceedings of the International Conference on Enterprise and Industrial Systems (ICOEINS 2023), pages 141-153, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-340-5_13
    DOI: 10.2991/978-94-6463-340-5_13
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