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B2B Service Branding Value in SME Clusters

In: Proceedings of the 2023 International Conference on Finance, Trade and Business Management (FTBM 2023)

Author

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  • Chuxian Tan

    (The University of Warwick)

Abstract

This article delves into the dynamic realm of service branding within Small and Medium-sized Enterprise (SME) clusters, focusing on Business-to-Business (B2B) interactions. The term “service branding” is introduced as a process that enhances the brand value of SMEs operating within these clusters. This research proposal aims to shed light on the intricate dynamics of service branding, emphasizing the critical role of brand communities and stakeholders in the context of SMEs. The rapidly evolving landscape of SME clusters in China, coupled with the digital service transformation, forms the backdrop for this study. The article presents three interconnected research questions that will guide the investigation: 1) How does an SME B2B service in clusters add value to individual SMEs’ brands? 2) Who are the main stakeholders in such clusters? 3) How can these stakeholders sustain SME brand value during service transformations within the cluster?

Suggested Citation

  • Chuxian Tan, 2023. "B2B Service Branding Value in SME Clusters," Advances in Economics, Business and Management Research, in: Amalendu Bhunia & Rubi Binti Ahmad & Yifeng Zhu (ed.), Proceedings of the 2023 International Conference on Finance, Trade and Business Management (FTBM 2023), pages 582-587, Springer.
  • Handle: RePEc:spr:advbcp:978-94-6463-298-9_63
    DOI: 10.2991/978-94-6463-298-9_63
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