Paving the Way for Inclusive Digitalization in Indonesia: Policy and Governance Perspectives

This study aims to explore the shape of inclusive digital transformation policies within the governance of the Indonesian government during the pre-pandemic and post-pandemic periods of Covid-19. The study employs a qualitative-exploratory method through a survey mapping policy from the perspective of inclusive digital transformation governance during and after the Covid-19 pandemic in Indonesia. The results of this study indicate that the policies restricting public activities during the Covid-19 emergency period had a direct impact on the economic sector in Indonesia. It is evident that there is still a lack of integration of digital policies, including the absence of an interactive system among stakeholders, transparency to assess the effectiveness of the digital economy that has not been comprehensively observed, and the impact of the lack of policy integration. Effective control over the digital economy has yet to be established, and in terms of accountability, there is still no trustworthy big data for evaluating the benefits of the digital economy. Other findings also show a significant shift in Indonesia’s economic digitalization, particularly in the era of Society 5.0, where digital marketing strategies offer more promise than conventional concepts in boosting post-Covid-19 economic growth in Indonesia.