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Analysis of the Effect of Perceived Usefulness, Perceived Ease of Use, Perceived Security, and Trust on Intention to Use E-Wallet Gopay

In: Proceedings of the Brawijaya International Conference on Business Administration, Taxation, and Tourism (BICBATT 2022)

Author

Listed:
  • Agung Nugroho Luthfi Imam Fahrudi

    (Universitas Brawijaya, Business Administration Study Program, Faculty of Administrative Sciences)

  • Nyimas Khairani Zata

    (Universitas Brawijaya, Business Administration Study Program, Faculty of Administrative Sciences)

  • Safarudin Hisham Tualeka

    (Universitas Brawijaya, Business Administration Study Program, Faculty of Administrative Sciences)

Abstract

This research investigates the factors influencing the intention to use the Gopay E-Wallet in DKI Jakarta. This study uses Perceived Usefulness, Perceived Ease of Use, Perceived Security, and Trust as independent variables and Intention to Use as the dependent variable. The investigation was conducted on consumers of the DKI Jakarta Gopay E-Wallet. As many as one hundred respondents were sampled. Using IBM SPSS Statistics 26 and multiple linear regression analysis techniques, the analysis was conducted to test the extended TAM Model. According to the results, Gopay’s Intention to Use an E-Wallet is significantly influenced by Perceived Usefulness, Perceived Ease of Use, and Trust. However, Perceived Security has no significant effect on Gopay’s Intention to Use an E-Wallet.

Suggested Citation

  • Agung Nugroho Luthfi Imam Fahrudi & Nyimas Khairani Zata & Safarudin Hisham Tualeka, 2024. "Analysis of the Effect of Perceived Usefulness, Perceived Ease of Use, Perceived Security, and Trust on Intention to Use E-Wallet Gopay," Advances in Economics, Business and Management Research, in: Inggang Perwangsa Nuralam & Ari Darmawan & Agung Nugroho Luthfi Imam Fahrudi & Anni Rahimah (ed.), Proceedings of the Brawijaya International Conference on Business Administration, Taxation, and Tourism (BICBATT 2022), pages 3-7, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-240-8_2
    DOI: 10.2991/978-94-6463-240-8_2
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