IDEAS home Printed from https://ideas.repec.org/h/spr/advbcp/978-94-6463-234-7_154.html

An Analysis of the Mental Workload on Procurement and General Affairs Department Employees at PTPN IV Directors Office Medan

In: Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)

Author

Listed:
  • Yoga Wahyu Priambudi Harahap

    (Universitas Sumatera Utara)

  • Harmein Nasution

    (Universitas Sumatera Utara)

  • Linda Trimurni Maas

    (Universitas Sumatera Utara)

Abstract

Perkebunan Nusantara IV (Persero) is a state-owned enterprise that is engaged in the agro-industry business field. The purpose of this research is to analyze the mental workload of employees and determine the cause of the mental workload with the fishbone diagram method. The population of this study was 32 workers in the procurement and general affairs department, and the number of samples was 32 workers with a saturation sampling technique. The selected system was NASA-TLX, which is a method that calculates mental workload subjectively. This methodology measures the workload components: Mental Demand, Physical Demand, Temporal Demand, Own Performance, Effort, and Frustration. The results of the measurements show aspects of TD and MD most dominant by values of 37% and 31%. Based on the calculation of the final NASA TLX score, it is known that six employees have a high level of mental workload, 25 people have a medium mental workload, and 1 person has a very high mental workload. Based on the fishbone diagram, the factors that affect the cognitive burden on procurement and general employees are increased work activities and additional work outside the job description due to the reduced number of employees. In addition, the high time pressure at work caused by the short working time is the reason for the increased mental workload felt by employees.

Suggested Citation

  • Yoga Wahyu Priambudi Harahap & Harmein Nasution & Linda Trimurni Maas, 2024. "An Analysis of the Mental Workload on Procurement and General Affairs Department Employees at PTPN IV Directors Office Medan," Advances in Economics, Business and Management Research, in: Ratih Hurriyati & Lili Adi Wibowo & Ade Gafar Abdullah & Sulastri & Lisnawati & Yusuf Murtadlo (ed.), Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022), pages 1476-1485, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-234-7_154
    DOI: 10.2991/978-94-6463-234-7_154
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a
    for a similarly titled item that would be available.

    More about this item

    Keywords

    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:advbcp:978-94-6463-234-7_154. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.