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Consumers’ Behavioral Intentions to Use E-Wallet: Applying the Unified Theory of Acceptance and Use of Technology (UTAUT)

In: Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022)

Author

Listed:
  • Resa Nurlaela Anwar

    (Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
    Universitas Darma Persada)

  • Ratih Hurriyati

    (Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
    Universitas Darma Persada)

  • Bambang Widjajanta

    (Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
    Universitas Darma Persada)

  • Vanessa Gaffar

    (Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
    Universitas Darma Persada)

  • Heny Hendrayati

    (Universitas Pendidikan Indonesia, Faculty of Economics and Business Education
    Universitas Darma Persada)

Abstract

This study aimed at measuring and determining the extent of intentional sustained behavioral when using an e-wallet application. This research was conducted using a data collection method with a questionnaire of 100 active consumer respondents using the application e-wallet. Samples were taken using the contour formula. Testing the quality of the data in this study was conducted through the validity of the data, namely the validity test and the reliability test. In addition, the data were analyzed using multiple regression analysis tools. The results of this study showed that performance expectancy variables, effort expectancy, social influences, and facilitating conditions simultaneously influenced behavioral intentions.

Suggested Citation

  • Resa Nurlaela Anwar & Ratih Hurriyati & Bambang Widjajanta & Vanessa Gaffar & Heny Hendrayati, 2024. "Consumers’ Behavioral Intentions to Use E-Wallet: Applying the Unified Theory of Acceptance and Use of Technology (UTAUT)," Advances in Economics, Business and Management Research, in: Ratih Hurriyati & Lili Adi Wibowo & Ade Gafar Abdullah & Sulastri & Lisnawati & Yusuf Murtadlo (ed.), Proceedings of the 7th Global Conference on Business, Management, and Entrepreneurship (GCBME 2022), pages 996-1005, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-234-7_103
    DOI: 10.2991/978-94-6463-234-7_103
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