The Role of Work Quantity as an Intervening Variable of Social Support and Mental Health on Employee Work Quality

Quality of work is the best performance from within each individual, and in forming good quality work, there needs to be a process. The use of a quantity of work can be a factor in the success of the quality of work; employees must work with discipline to produce a quantity of work. The foundation of the highest quality work for each individual is adequate social and mental health support; a lack of attention and empathy shows inadequate social support for employees. A stressful and unsafe work environment compromises employees’ mental health. This study investigates the impact of work quantity as an intervening variable of social support and mental health on employee job quality. Employees in the clothing industry comprise the study’s population, and 100 respondents made up the sample. SEM-PLS, a data analysis method using Smart PLS 4.0 software. The findings of this study demonstrate that, while there is no substantial positive association between mental health and quality of work, there is a strong positive relationship between social support and the quality of work produced by employees. The quantity of labor, social support, and mental health impact the quality of work. The limitation of this study is that only 113 respondents responded, and 13 others are not valid. Of course, this is still insufficient to describe the real situation. Future studies can examine how social support and mental health affect the general productivity of workers.