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Implementation of Integrated District Administrative Services (Patent) Policy in the Order of Improving the Quality of Public Services in Cipondoh District, Tangerang City

In: Proceedings of the 7th International Conference on Accounting, Management and Economics (ICAME-7 2022)

Author

Listed:
  • R. Rizal Ridolloh

    (Universitas Hasanuddin)

Abstract

Optimizing the role of sub-districts in building access and improving service quality, so that services become fast, easy, affordable, professional so as to encourage the realization of the sub-district as a service center carried out through the District Integrated Administrative Service (PATEN) which aims to assist local governments in improving services and community welfare. The PATEN concept is the administration of administrative services in the sub-district from the application stage to the issuance stage of documents in one place. This is, based on the Minister of Home Affairs Regulation Number 4 of 2010 concerning Guidelines for District Integrated Administrative Services (PATEN) and Domestic Decrees Number 138–270 of 2010 concerning Technical Guidelines for Subdistrict Integrated Administrative Services (PATEN), and followed up by the Tangerang City Government based on Tangerang Mayor Regulation Number 22 of 2018 concerning Amendments to Mayor Regulation Number 13 of 2016 concerning the Implementation of Integrated District Administrative Services in Tangerang City.

Suggested Citation

  • R. Rizal Ridolloh, 2023. "Implementation of Integrated District Administrative Services (Patent) Policy in the Order of Improving the Quality of Public Services in Cipondoh District, Tangerang City," Advances in Economics, Business and Management Research, in: Muhammad Irdam Ferdiansyah & Daniella Cynthia Sampepajung & Insany Fitri Nurqamar & Rakhmat Prima Nu (ed.), Proceedings of the 7th International Conference on Accounting, Management and Economics (ICAME-7 2022), pages 308-321, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-146-3_32
    DOI: 10.2991/978-94-6463-146-3_32
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