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The Effect of Teleworking on Working Adult’s Job Satisfaction During COVID-19 Pandemic

In: Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022)

Author

Listed:
  • Kah Boon Lim

    (Multimedia University, Faculty of Business)

  • Sook Fern Yeo

    (Multimedia University, Faculty of Business
    Daffodil International University, Department of Business Administration)

  • Theshmah Janarthanan Nambiar

    (Multimedia University, Faculty of Business)

  • Cheng Ling Tan

    (Universiti Sains Malaysia, Graduate School of Business)

Abstract

Many companies have adapted digital technology to continue their businesses during the enforcement of movement control order due to the COVID-19 pandemic. The main objective of this research was to examine the effect of teleworking on working adult’s job satisfaction during COVID-19 pandemic. There were four independent variables which were communication satisfaction, intrinsic motivation, organisational social support and psychological strain were being tested on the job satisfaction which act as the dependent variable of this study. This research is mainly concern on working adults whose range between 18 to 60 years old. Convenience sampling method has been employed in this study. The response rate of this study is 92.54% where 186 respondents who have experienced of teleworking during the COVID-19 pandemic have answered the questionnaire of this study. The collected data were entered into SPSS version 26 and then tested using Partial Least Square Structural Equation Modelling (PLS-SEM 3.3.3). The analysis result concluded that only communication satisfaction and intrinsic motivation showed significant effect towards job satisfaction among working adults during the COVID-19 pandemic. Government bodies and employer will benefit from the findings of this research to know the needs and wants of their employees.

Suggested Citation

  • Kah Boon Lim & Sook Fern Yeo & Theshmah Janarthanan Nambiar & Cheng Ling Tan, 2022. "The Effect of Teleworking on Working Adult’s Job Satisfaction During COVID-19 Pandemic," Advances in Economics, Business and Management Research, in: Arnifa Asmawi (ed.), Proceedings of the International Conference on Technology and Innovation Management (ICTIM 2022), pages 285-296, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-080-0_25
    DOI: 10.2991/978-94-6463-080-0_25
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