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Analysis of Workload, Employee Placement, and Employee Engagement on Employee Job Satisfaction at Medan Customs and Excise Office

In: Proceedings of the 19th International Symposium on Management (INSYMA 2022)

Author

Listed:
  • Bosker Edward Hutabarat

    (University of North Sumatera)

  • Prihatin Lumbanraja

    (University of North Sumatera)

  • Isfenti Sadalia

    (University of North Sumatera)

Abstract

One of the important aspects of human resource management is measuring employee job satisfaction. Job satisfaction is an individual’s general attitude towards his job. This study analyzes the influence of workload, employee placement, and employee engagement on employee job satisfaction at Medan Customs and Excise Office. The study was conducted on 71 employees of Medan Customs and Excise Office. Data collection technique using a survey method was used by distributing questionnaires and processed by SPSS. The study results show that workload, employee placement, and employee engagement simultaneously influence employee job satisfaction; the workload has a significantly negative influence on employee job satisfaction, employee placement has a significantly positive influence on employee job satisfaction, and employee engagement has a significantly positive influence on employee job satisfaction. This study can provide input and consideration for the Medan Customs and Excise Office on the influence of workload, employee placement, and employee engagement on employee job satisfaction.

Suggested Citation

  • Bosker Edward Hutabarat & Prihatin Lumbanraja & Isfenti Sadalia, 2023. "Analysis of Workload, Employee Placement, and Employee Engagement on Employee Job Satisfaction at Medan Customs and Excise Office," Advances in Economics, Business and Management Research, in: Werner Ria Murhadi & Dudi Anandya & Noviaty Kresna Darmasetiawan & Juliani Dyah Trisnawati & Putu An (ed.), Proceedings of the 19th International Symposium on Management (INSYMA 2022), pages 571-579, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-008-4_73
    DOI: 10.2991/978-94-6463-008-4_73
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