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The Importance and Performance Analysis with Diagonal Regression Approach

In: Proceedings of the 19th International Symposium on Management (INSYMA 2022)

Author

Listed:
  • Uus Mohammad Darul Fadli

    (University of Buana Perjuangan Karawang)

  • Budi Rismayadi

    (University of Buana Perjuangan Karawang)

  • Citra Savitri

    (University of Buana Perjuangan Karawang)

Abstract

This study aims to examine the importance and performance analysis using a diagonal regression approach. Scale measurement used semantic differential. The diagonal of the regression coefficient was used to map the coordinates of the balance of the importance and performance analysis assessments with an estimation of the data spread of the standard error of estimation at an error rate of 5%. The results of the study indicate that there are 5 strategic areas of IPA: high priority areas to be improved, areas of a balance of performance and importance (ISO-IPA), low priority, keep up the good performance, and possible areas of waste of resources indicator.

Suggested Citation

  • Uus Mohammad Darul Fadli & Budi Rismayadi & Citra Savitri, 2023. "The Importance and Performance Analysis with Diagonal Regression Approach," Advances in Economics, Business and Management Research, in: Werner Ria Murhadi & Dudi Anandya & Noviaty Kresna Darmasetiawan & Juliani Dyah Trisnawati & Putu An (ed.), Proceedings of the 19th International Symposium on Management (INSYMA 2022), pages 487-494, Springer.
    • Handle: RePEc:spr:advbcp:978-94-6463-008-4_62
    DOI: 10.2991/978-94-6463-008-4_62
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